https://www.milliconconsultants.com Vacancy Sat, 15 Aug 2026 12:03:47 +0530 en-us https://www.milliconconsultants.com https://www.milliconconsultants.com/job-openings-for-customer-care-executive-kalyan-east-mumbai-thane-1147949.htm https://www.milliconconsultants.com/job-openings-for-customer-care-executive-kalyan-east-mumbai-thane-1147949.htm Mon, 03 Apr 2023 00:00:00 +0530 Job Title : Customer Care Executive. Location : Kalyan. Job Overview - A CCE is responsible overseeing the entire operations process & responsible for ensuring operations deadlines are met while maintaining quality standards. Education - Any Graduate, with MBA can be preferred. Skills (Technical / Computer / Soft skills etc.) - Must have excellent computer skills excel, word etc. Knowledge and Experience - Excellent Communication Skill - 3-6 yrs work experience preferable in real estate / retail industry. Responsibilities  Looking after the in house Retailers Complaints & getting resolved from relevant department. (Retail Operations)  Sending Reports & Analyzing.  Event Organizing. (Marketing)  Events for retail Partners. (Retail Operations)  Looking after fit out work of brands. (Operation)  Coordinating with MEP, Security, House Keeping & Parking Team.  Making Snag reports.  Coordinating with Project team for Mall renovation work.  Weekly meetings with the out source team members.  Customer service – CCE are required to interact with patrons on a daily basis and are adept at communicating with these customers in a friendly, professional manner  Retail  relations – CCE act as the Mall Management voice for a shopping center and therefore must frequently interact with the media, the local community, and even law enforcement  Government compliance  – Require to coordinate with all government departments need to handle and assist all contracts and zoning ordinances  Credit control assistance  – CCE  is responsible for financial aspects of the Mall which  including rent , CAM , Utilities collection, parking collection   Retail and service provider Communication – Responsible  can effectively communicate with a diverse group of individuals, including property management, retail management, Records , Reports and inventory  –CCE need maintain  track inventory, record , record day to day operations SOPS , and other administrative tasks.