Job openings for customer care executive in kalyan east mumbai thane

Customer Care Executive

Mumbai, Thane, Kalyan East, Dombivali

Job Title : Customer Care Executive.
Location : Kalyan.
Job Overview -
A CCE is responsible overseeing the entire operations process & responsible for ensuring operations deadlines are met while maintaining quality standards.
Education - Any Graduate, with MBA can be preferred.
Skills (Technical / Computer / Soft skills etc.) - Must have excellent computer skills excel, word etc.
Knowledge and Experience - Excellent Communication Skill - 3-6 yrs work experience preferable in real estate / retail industry.
 Looking after the in house Retailers Complaints & getting resolved from relevant department. (Retail Operations)
 Sending Reports & Analyzing.
 Event Organizing. (Marketing)
 Events for retail Partners. (Retail Operations)
 Looking after fit out work of brands. (Operation)
 Coordinating with MEP, Security, House Keeping & Parking Team.
 Making Snag reports.
 Coordinating with Project team for Mall renovation work.
 Weekly meetings with the out source team members.
 Customer service – CCE are required to interact with patrons on a daily basis and are adept at communicating with these customers in a friendly, professional manner
 Retail  relations – CCE act as the Mall Management voice for a shopping center and therefore must frequently interact with the media, the local community, and even law enforcement
 Government compliance  – Require to coordinate with all government departments need to handle and assist all contracts and zoning ordinances
 Credit control assistance  – CCE  is responsible for financial aspects of the Mall which  including rent , CAM , Utilities collection, parking collection 
 Retail and service provider Communication – Responsible  can effectively communicate with a diverse group of individuals, including property management, retail management,
Records , Reports and inventory  –CCE need maintain  track inventory, record , record day to day operations SOPS , and other administrative tasks.

Experience 3 - 6 Years
Salary Not Disclosed
Industry Front Office / Reception / Computer Operator / Assistant
Qualification Other Bachelor Degree, B.B.A, M.B.A/PGDM
Key Skills Microsoft Excel Microsoft Word Excellent Communication Skill Customer Care

About Company

Contact Person Miss. Leena Avhad
Mobile 9820500760
Email ID

Jobs by Location

Mumbai (232) Pune (164) Thane (107) Navi Mumbai (105) Raigad (30) Bangalore (21) Ahmedabad (13) Nashik (11) Hyderabad (8) Palakkad (8) Palghar (6) Kolkata (6) Chennai (5) Satara (5) Delhi (4) Sangli (4) Anand (4) Virar (3) Vadodara (3) Patna (2) Kochi (2) Kerala (2) Ranchi (2) Coimbatore (2) Gandhinagar (2) Mandya (2) Guntur (2) Mysore (1) Vijayawada (1) Gaya (1) Nagpur (1) Aurangabad (1) Nalanda (1) Jharkhand (1) Dhanbad (1) Jamshedpur (1) Bongaigaon (1) Silvassa (1) Dibrugarh (1) Dimapur (1) Valsad (1) Gurdaspur (1) Vapi (1) Agartala (1) Jodhpur (1) Solan (1) Mehsana (1) View More

Contact Now

Send E-mail